At Air Liquide, your satisfaction is paramount, and part of our mission is to protect your privacy.
The information duties according to Art. 12, 13 ff. EU-DSGVO can be downloaded here.
Name and address of the responsible person
Your contact person as the person responsible within the meaning of the European Data Protection Basic Regulation ("EU-DSGVO") and other national data protection laws of the member states as well as other provisions of data protection law:
AIR LIQUIDE Germany GmbH
Luise-Rainer-Straße 5
D-40235 Düsseldorf, Germany
Commercial register:
AG Düsseldorf HRB 613
VAT ID No: DE 121289819
Managing Director:
Gilles Le Van (Chairman), François Moutiez, Robert van Nielen / Chairman of the supervisory board: Sylvie Villepontoux
(hereinafter referred to as "we", "us" or "our")
Contact details of the data protection officer
The protection of your personal data is very important to Air Liquide. In order to express this importance, we have commissioned a consulting firm specializing in data protection and data security to take on these central issues. Our data protection officer also comes from this very experienced circle of experts.
We are advised by them:
Dr. Laurent Dechâtre (Dr. juris Consultant, contact person at the company 2BAdvice GMBH), Joseph-Schumpeter-Allee 25, DE - 53227 Bonn
Please contact our data protection officer at 2BAdvice GmbH directly for all questions relating to data protection and data security:
E-Mail: airliquide@2b-advice.com / Tel.: +49 (0) 228-926165-120
Data processing on our website
1. General information on data processing
i. Scope of processing of personal data
We process your personal data only to the extent necessary to perform our services. The processing of your personal data is carried out regularly only on the basis of your consent. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons or in which the processing of your personal data is permitted by law.
ii. Legal basis for the processing of personal data
Insofar as we obtain your consent for the processing of personal data, Art. 6 Para. 1 lit. a EU-DSGVO serves as our legal basis.
Art. 6 para. 1 lit. b EU-DSGVO serves as a legal basis for the processing of personal data required for the fulfilment of a contract between you and us. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
If the processing of personal data is necessary to fulfil a legal obligation to which we are subject, Art. 6 para. 1 lit. c EU-DSGVO serves as the legal basis.
In the event that vital interests of you or any other natural person necessitate the processing of personal data, Art. 6 para. 1 lit. d EU-DSGVO serves as the legal basis.
If the processing is necessary to protect a legitimate interest of us or a third party and if your interests, fundamental rights and fundamental freedoms do not outweigh the first mentioned interest, Art. 6 para. 1 lit. f EU-DSGVO serves as legal basis for the processing.
iii. Data deletion and storage period
Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, your personal data may be stored if the European or national legislator has provided for this in EU ordinances, laws or other regulations to which we are subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion of a contract or fulfilment of a contract.
iv. Data provided by the customer is used both for the myGAS website and for myGAS mobile. myGAS mobile uses the same infrastructure as the myGAS portal and therefore benefits from the analytical tools of myGAS.
myGAS mobile is a mobile application that extends the myGAS experience and offers additional functions, such as the scan function: This offers the possibility to scan a barcode scanner in order to place an order or create a complaint.
myGAS mobile is available in Apple and Android stores and requires access to it:
Storage: For saving the product catalog and uploading files from the photo library.
Location services: GPS, Bluetooth - Find a dealer near the customer (user locations are not stored)
Camera services: To enable the scan function
2. Provision of the website and creation of logfiles
i. Legal basis
Legal basis for the processing of your personal data within the framework of the
The provision of the website and the creation of log files is Art. 6 para. 1 lit. f EU-DSGVO.
ii. Purpose
The temporary storage of your personal data by us is necessary to enable delivery of the website to your end device. For this purpose, your personal data must be stored for the duration of the session.
Your personal data is stored in log files to ensure the functionality of the website. In addition, your personal data is used to optimise the website and to ensure the security of our information technology systems. Your personal data will not be processed in any other way.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of your personal data for the provision of the website, this is given as soon as you have left the website.
If your personal data are stored in log files, they will be deleted after three months at the latest. If your personal data is stored beyond this period, it will be made anonymous so that it can no longer be allocated.
iv. Possibility of objection and removal
The collection of your personal data for the provision of the website and the storage of your personal data in log files is mandatory for the operation of the website. Consequently, there is no possibility for you to object.
3. Use of technically necessary cookies
i. Legal basis
The legal basis for the processing of your personal data within the framework of the use of technically necessary cookies is Art. 6 para. 1 lit. f EU-DSGVO.
ii. Purpose
The use of technically necessary cookies serves to simplify your use of our website. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that your Internet browser is recognized also after a page change. Any other processing of your personal data
personal data does not take place.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected; this is particularly the case when the browser is closed.
iv. Possibility of objection and removal
Cookies are stored on your terminal device in the case of permission and transmitted to our website by this device. Therefore, you have full control over the use of cookies.
You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. You can delete cookies that have already been saved at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.
The transmission of flash cookies cannot be prevented via the settings of your Internet browser. This requires corresponding changes to the settings of the Adobe Flash Player.
4. Contact form and e-mail contact
i. Legal basis
Legal basis for the processing of your personal data, which are transmitted in the context of the establishment of contact, is art. 6 exp. 1 lit. f EU-DSGVO. If the purpose of establishing contact is to conclude a contract, Art. 6 para. 1 lit. b EU-DSGVO is an additional legal basis for the processing of your personal data.
ii. Purpose
The processing of your personal data in the event of a contact being established serves us solely to process your request.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the personal data sent within the scope of contacting you if your request has been processed and statutory retention periods do not prevent deletion.
iv. Possibility of objection and removal
You have the option at any time to allow the processing of your personal data in the
the framework of contacting for the future. In this case we can
However, we will not process your request further. All personal data that is collected in the course of
of the contact were stored, are deleted in this case, unless,
that statutory retention periods prevent deletion.
5. Google Analytics
i. Scope of processing
This website uses Google Analytics, the web analysis service of Google Inc. (hereinafter referred to as "Google"). Google Analytics uses "cookies", which are text suggestion files placed on your device, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. Google will use this information on our behalf to evaluate your use of the website, compile reports on website activity and provide us with other services relating to website activity and internet usage. The IP address transmitted by your Internet browser as part of Google Analytics is not combined with other data from Google.
ii. Legal basis
The legal basis for the processing of your personal data is Art. 6 para. 1 lit. f EU-DSGVO.
iii. Purpose
The processing of your personal data enables us to analyse your usage behaviour. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. By anonymizing your IP address, your interest in the protection of personal data is sufficiently taken into account.
iv. Storage period
Your personal data will be deleted as soon as they are no longer needed for the purposes mentioned above.
v. Possibility of disposal
If you do not want your information to be collected by Google Analytics, you can install the browser add-on to disable Google Analytics. This add-on instructs Google Analytics' JavaScript (ga.js, analytics.js, and dc.js), which runs on websites, not to allow information to be sent to Google Analytics.
If you would like to disable Google Analytics, please visit this page and install the Google Analytics disable add-on for your internet browser. For detailed information on installing and uninstalling the add-on, see the relevant help resources for your Internet browser.
Browser and operating system updates may cause the deactivation add-on to stop working as intended. For more information about managing add-ons for Chrome, see "https://chrome.google.com/webstore/category/extensions?hl=en". If you are not using Chrome, check directly with the manufacturer of your Internet browser to see if add-ons are working properly in the browser version you are using.
The latest versions of Internet Explorer occasionally download the Google Analytics opt-out add-on after data is sent to Google Analytics. Therefore, if you use Internet Explorer, the add-on will install cookies on your computer. These cookies ensure that any information collected is immediately deleted from the server that collected the information. Make sure that third-party cookies are not disabled for Internet Explorer. If you delete your cookies, the add-on will reset these cookies within a short time to ensure that your Google Analytics browser add-on continues to work properly.
The browser add-on to disable Google Analytics does not prevent data from being sent to the website or other web analytics services.
For more information about terms of use and privacy, please visit
http://www.google.com/analytics/terms/de.html or under
<font color=#38B0DE>-=https://support.google.com/analytics/answer/6004245?hl=- Proudly Presents
IP anonymization is activated on this website.
6. Other web analysis tools
i. List of Web Analysis Tools Used
This website uses Google Analytics, the web analysis service of Google Inc. (hereinafter referred to as "Google"). Google Analytics uses "cookies", which are text suggestion files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
ii. Legal basis
The legal basis for the processing of your personal data is Art. 6 para. 1 lit. f EU-DSGVO.
ii. Purpose
The processing of your personal data enables us to analyse your usage behaviour. On the basis of the data obtained, we are able to compile information on the use of the individual areas of our website. This helps us to constantly improve our website and its user-friendliness.
iii. Storage period
Your personal data will be deleted as soon as they are no longer needed for our aforementioned purposes.
iv. Removal possibility
Cookies are stored on your end device and transmitted from this to our website. You therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. You can delete cookies that have already been saved at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.
7. Social plugins
i. Legal basis
The legal basis for the processing of your personal data by so-called "Social Plugins" is your consent according to Art. 6 para. 1 lit. a EU-DSGVO.
ii. Purpose
The processing of your personal data enables us to analyse the range of our website offers. On the basis of the data obtained, we are able to compile information on the use of the individual areas of our website. This helps us to constantly improve our website and its user-friendliness.
iii. Storage period
Your personal data will be deleted as soon as they are no longer needed for our aforementioned purposes.
iv. Withdrawal and removal options
Data is only transmitted to LinkedIn, YouTube, Facebook and Twitter when you click on the "Social Plugin". Therefore, you also have full control over the transmission of your personal data to LinkedIn, YouTube, Facebook and Twitter. The "Social Plugin" remains active until you deactivate it with another click.
8. data entries affected according to Art. 12 ff. EU-DSGVO
i. Legal basis
The legal basis for the processing of your personal data in the context of the processing of your data protection request ("Data Input") is Art. 6 Para. 1 lit. c i.V.m. Art. 12 ff. EU-DSGVO. The legal basis for the subsequent documentation of the legally compliant processing of data input is Art. 6 para. 1 lit. f EU-DSGVO.
ii. Purpose
The purpose of processing your personal data as part of the processing of data subjects is to answer your data protection enquiry. The subsequent documentation of the legally compliant processing of the respective data subject input serves to fulfil the legally required duty of proof, Art. 5 Para. 2 EU Data Protection Regulation.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the processing of data subjects, this is given according to § 41 BDSG in conjunction with § 31 Abs. 2 Nr. 1 OWiG three years after the end of the respective process.
iv. Possibility of opposition and removal
You have the possibility at any time to object to the processing of your personal data for the future in the context of the processing of data subjects. In this case, however, we will not be able to process your data protection request further.
The documentation of the legally compliant processing of the respective data entry is mandatory. Consequently, there is no possibility for you to object.
9. legal defence and enforcement
i. Legal basis
The legal basis for the processing of your personal data in the context of legal defence and enforcement is Art. 9 Para. 2 f lit. f; 6 Para. 1 lit. f EU-DSGVO.
ii. Purpose
The purpose of processing your personal data in the context of legal defence and enforcement is to defend against unauthorised use as well as the legal enforcement and assertion of claims and rights.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.
iv. Possibility of objection and removal
The processing of your personal data within the scope of legal defence and enforcement is mandatory for legal defence and enforcement. Consequently, there is no possibility for you to object.
Further data processing besides our website
1. customer account registration
i. Legal basis
The legal basis for the processing of your personal data within the scope of customer account registration on this portal myGAS as well as "myGAS-Partner" and "myInstallations" is Art. 6 para. 1 lit. b EU-DSGVO.
ii. Purpose
Your registration enables in particular the initiation and conclusion of contracts as well as the maintenance of our customer relationship. The processing of your personal data within the scope of registration is therefore necessary for the fulfilment of a contract or for the implementation of pre-contractual measures as well as for the successful maintenance of our customer relationship.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required for the purpose of their collection and there are no legal obligations to the contrary. This is given at the latest in the case of the closure of your customer account.
iv. Objection and removal possibility
You can cancel the registration of your customer account at any time. In this case, your personal data will be deleted unless legal retention periods prevent deletion.
2. newsletter / information offer
i. Legal basis
Legal basis for the processing of your personal data in the context of the dispatch of information offers is your consent according to Art. 6 para. 1 lit. a EU-DSGVO.
ii. Purpose
The collection of your personal data serves to send the respective information offers to you. The purpose of processing your personal data is to send you information, offers and, if necessary, to promote sales by selling goods or services.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. Your personal data will therefore be stored until you have unsubscribed from our respective information offers.
iv. Objection and removal possibility
You can revoke your consent to receive the respective information offers at any time or use the unsubscribe link contained in each information offer to object to further receipt of the respective information offer.
3. Direct marketing
i. Legal basis
The legal basis for the processing of your personal data within the scope of direct marketing measures such as Medallia within the scope of mailings is either your declared consent according to Art. 6 para. 1 lit. a EU-DSGVO or the legal permission according to Art. 6 para. 1 lit. f EU-DSGVO or § 7 para. 3 UWG.
ii. Purpose
The purpose of processing your personal data within the framework of direct marketing measures is to send you information, offers, customer satisfaction surveys and, if necessary, to promote sales by selling goods or services.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected; this is particularly the case in the case of access to the revocation or objection.
iv. Possibility of opposition and removal
You can revoke your consent at any time for the future or object to the processing of your personal data within the scope of direct marketing measures at any time for the future.
4. sale of goods and services
i. Legal basis
The legal basis for the processing of your personal data in the context of the sale of goods and services is Art. 6 Para. 1 lit. b EU-DSGVO.
ii. Purpose
The purpose of processing your personal data in the context of the sale of goods and services is the fulfillment of a contract between you and us.
iii. Storage period
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the event that your personal data is processed within the framework of the sale of goods or services, this is the case when the contract has been fulfilled and all claims arising from the contractual relationship have become statute-barred or there are no longer any statutory retention periods.
iv. Possibility of objection and removal
The processing of your personal data within the scope of the sale of goods and services is absolutely necessary for the fulfilment of the contract. Consequently, there is no possibility for you to object.
5. supplier creation and ongoing business relationship
i. Legal basis
The legal basis for the processing of your personal data and the personal data of the contact persons of your company within the scope of the supplier questionnaire, supplier qualification, supplier creation and ongoing business relationship is Art. 6 para. 1 lit. b EU-DSGVO or Art. 6 para. 1 lit. f EU-DSGVO.
If you or the contact persons of your company have given your consent, Art. 6 para. 1 lit. a EU-DSGVO is an additional legal basis for the processing of your personal data as well as the personal data of the contact persons of your company.
ii. Purpose
The purpose of processing your personal data as well as the personal data of the contact persons of your company within the scope of the supplier questionnaire, supplier qualification, supplier creation and ongoing business relationship is the award, execution and billing of the respective order, framework agreements as well as the consideration of future contract awards or tenders.
iii. Origin
If we have not received your personal data directly from you as part of a "Request for Quotation RFQ" or "Request for Information Receipt RFI", your company's contact person has provided us with your personal data as part of the supplier questionnaire and/or supplier qualification.
iv. Storage period
Your personal data as well as the personal data of the contact persons of your company will be deleted as soon as they are no longer necessary to achieve the purpose of their collection.
In the case of the award, execution and settlement of the respective order, this is given when the contract on which the order is based has been fulfilled and all claims arising from the contractual relationship have become statute-barred or there are no longer any statutory retention periods.
In the case of consideration in future contract awards or tenders, this shall be the case if your company as supplier is definitely no longer interested in consideration in future contract awards or tenders.
v. Possibility of objection and elimination
The processing of your personal data is absolutely necessary for the allocation, execution and invoicing of the respective order. Consequently, there is no possibility for you to object.
You can revoke your consent at any time for the future or object to the processing of your personal data within the scope of consideration for future orders or tenders for the future.
Your rights
You have the following rights vis-à-vis us:
1. Right to information
You have the right to be informed as to whether and which of your personal data is processed by us. In this case we will additionally inform you about
- the purpose of the processing;
- the categories of data;
- the recipients of your personal data;
- the planned storage period or the criteria for the planned storage period;
- Your other rights;
- unless we have been provided with your personal information by you: All available information about their origin;
- if available: the existence of automated decision-making and information on the logic involved, the scope and the intended effects of the processing.
2. Right to rectification
You have the right to have your personal data corrected and/or completed if it is inaccurate or incomplete.
3. Right to limit the processing
You have the right to limit the processing, provided that
- we verify the accuracy of your personal data processed by us;
- the processing of your personal data is unlawful;
- you need your personal data processed by us for the purpose of prosecution;
- you have lodged an objection against the processing of your personal data and we are examining this objection.
4 Right to deletion
You have a right to deletion, provided that
- we no longer need your personal data for its original purpose;
- you revoke your consent and there is no further legal basis for the processing of your personal data;
- you object to the processing of your personal data and, unless it is direct marketing, there are no overriding reasons for further processing;
- the processing of your personal data is unlawful;
- the deletion of your personal data is required by law;
- your personal data was collected as a minor for Information Society services.
5. Right to be informed
If you have asserted your right to correction, deletion or restriction of processing, we will inform all recipients of your personal data of this correction, deletion of data or restriction of processing.
6 Right to data transfer
You have the right to receive your personal data processed by us on the basis of your consent or for the execution of the contract in a structured, common and machine-readable format and to transfer them to another responsible party. If this is technically feasible, you have the right for us to transfer this data directly to another responsible person.
7. Right of objection
In the case of special reasons, you have the right to object to the processing of your personal data. In this case, we will no longer process your personal data unless we can prove compelling reasons worthy of protection for the processing. If your personal data is processed for the purpose of direct marketing, you have the right to object at any time.
8. Right of revocation
You have the right to revoke your consent given to us at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation.
9. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, the following shall apply
you have the right to lodge a complaint with the competent supervisory authority, if you are a
are of the opinion that the processing of your personal data by us against the
EU-DSGVO.
Responsible supervisory authority for us is:
The State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestraße 2-4
40213 Düsseldorf
If you have any questions, please do not hesitate to contact our data protection officer at any time.